REO Services & Credentials
Steve Epstein CDPE, SFR, CRS, GRI, SRES
Director of REO Services
Luxury Ambassador for the Central & Southern Region of California
Sports + Entertainment Representative
DRE # 994429
Fellow REO Professional,
Thank you for considering us for the purpose of assisting you in the preservation, marketing, and disposition of your REO assets. We are dedicated REO Professionals that work full time at making certain our clients get the service and detail oriented attention they need and deserve.
Please find enclosed our REO services and credentials.
Sincerely,
Steve
Our Team
"Delivering Concierge Level Service, Always."
Who We Are
- ◈ Steve Epstein, CDPE, SFR, CRS, GRI, SRES, Director of Reo Services
- ◈ REO specialization since 1990
- ◈ We have sold over 650 REO properties
- ◈ Preferred High Asset Value team for many lenders
- ◈ 9 full time licensed agents and Marketing Manager
- ◈ Over 150 years of combined real estate experience
- ◈ Consistent top producers
- ◈ Highly effective, master negotiators
What We Offer
- ◈ Available 24 hours for REO servicing excellence
- ◈ Aggressive, comprehensive, and targeted marketing
- ◈ The experience that comes with closing ± 2,500 transactions
- ◈ We work with integrity, are confidential and employ a strong work ethic
- ◈ We use cutting edge technology to offer sellers a modern alternative to competitors’ often outdated and low-tech approaches
- ◈ Trained and certified under a variety of REO platforms
Areas of Coverage
The following map lists the areas and zip codes that fall within the Santa Barbara and Santa Ynez Multiple Listing Services. It is an area that we are comfortably and effectively service within a 30 mile, 30 minute radius.
Zip Codes Served
93013, 93067, 93101, 93103, 93105, 93108, 93109, 93110, 93111, 93117, 93440, 93441, 93460
Partial List of Past Clients Served
1990 to Present
- Bank of America (Countrywide)
- Chase (Washington Mutual)
- Equity Pointe
- EMC Mortgage
- Green River Capital
- ING
- Service Link
- Atlas REO
- Integrated Asset Services
- Wilshire Bank
- Bank United
- PHH/Meritus
- Marine Midland Bank
- American Residential
- Western Federal Savings
- United REO Services, Inc.
- Fannie Mae
- Citizen Federal World Savings
- Sears Mortgage
- Beneficial Finance
- Home Federal
- Glendale Federal
- G.E. Capital
- Aames Home Loan
- American General Finance
- Catherette Savings
- Household Finance
- American Savings Bank
- Channel Islands Bank
- Eastern Savings Bank
- Resolution Trust Corp. (RTC)
- Home Savings
- Capital One/ Chevy Chase Bank
REO Services
- ◈ Assist Lender in acquiring legal possession of subject property if needed. Recommend local attorney service if needed, act as witness in the service of necessary legal notices, attend lock outs upon request.
- ◈ Secure property via re-keying if Lender does not have field services support. Immediately if vacant.
- ◈ Initiate utilities & bill according to lender guidelines.
- ◈ Written Broker Price Opinion. 48 Hour Response.
- ◈ Written assessment of property condition with multiple digital photos.
- ◈ Obtain multiple written bids for repairs if needed, per Lender guidelines.
- ◈ Recommendations and coordination of property repairs, maintenance and management. Verification by way of multiple digital photos.
- ◈ Payment made to service providers & re-imbursement to agent per lender guidelines.
- ◈ Development of marketing strategy and format following Lender guidelines.
- ◈ Research and document technical neighborhood and marketing data; such as school, county services, CC&R’s, market conditions, and all ongoing concerns that relate to the successful representation of material facts.
- ◈ Sales marketing and expenses paid in full by agent.
- ◈ Contract negotiations and supervision of contract integrity.
- ◈ Provide escrow with necessary documents & services.
- ◈ Seller representative in monitoring escrow when needed.
- ◈ Strong understanding of Federal, State and Local property, tenancy and relocation (CFK) laws and regulations.
- ◈ Substantial liquidity to service REO properties through trash out and rehabilitation as well as ongoing maintenance and utilities.
All services are completed and documented in a prompt and professional manner.
Partial Reference List
Mike Mullens
REO Senior Asset Manager
JPMorgan Chase Bank
Lizette Patterson
System Administrator
24 Asset Management Corp.
Our Sold Properties
± 2,500 Sold Properties | ± 650 Sold REO Properties
The Epstein Partners have over 150 years experience and over 500 hours worked per week (team combined). It allows us to deliver top notch service to Carpinteria, Summerland, Montecito, Santa Barbara, Hope Ranch, Goleta, and the Santa Ynez Valley.
Realtor Questionnaire
Before selecting a Realtor to represent you, we believe the Realtor should be interviewed for the job. Here is a list of questions you may want to consider.
1. How long have you been a Realtor?
Over 150 years, team combined
2. How many REO properties have you closed?
±650
3. How many homes have you listed & sold in this area?
Over 2,500
4. What is your annual marketing budget?
±$375,000
5. Average number of days on the market for your listings?
7 days (Last 12 months)
6. What is your average list price per sales price ratio?
106% (Last 12 months)
7. What recognition levels have you achieved?
#1 Real Estate Team in Santa Barbara
8. Do you have any professional designations?
Yes: CDPE, SFR, CRS, GRI, SRES
9. What is your sales/volume ranking in the MLS?
Consistently top 1%
10. Does your company have a Regional Sports + Entertainment division?
Yes, I am the Regional Sports + Entertainment Representative
11. Are you the Regional Luxury Ambassador for the world's largest real estate company?
Yes
12. Are you reachable 24 hours a day on your cell phone?
Yes
13. Do you have a licensed team of 9 offering uninterrupted client coverage?
Yes
14. Do you provide extensive staging advice for your listings?
Yes
15. Do you provide full color look books for your listings?
Yes
16. Do you immediately e-mail agents with the new listing information?
Yes
17. Do you direct mail the area with color post cards for the property?
Yes
18. Do you advertise on over 1,000 websites?
Yes
19. Do you direct mail the top agents at other companies?
Yes
